Privacy Policy

At Entryza, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, book event and transit tickets, or purchase items through our music and sports platform.

1. INFORMATION WE COLLECT

We collect information that you directly provide to us, including:

• Account Information: Your name, email address, password, profile picture, and role details.
• Transactional Information: Payment details, billing address, and records of tickets or digital products you purchase.
• Communications: Information you provide when contacting customer support or participating in community sections.

2. HOW WE USE YOUR INFORMATION

We use the collected information for various business purposes:

• To provide, maintain, and improve our ticketing and booking services.
• To process payments and send transaction confirmations or e-tickets.
• To protect against fraudulent activities, unauthorized transactions, and claims.
• To send you updates, newsletters, promotional offers, and service announcements.

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal data. We share your information only under the following circumstances:

• With Event Organizers & Operators: Necessary data is shared with the organizers of the events or transit operators you book tickets with.
• With Service Providers: Third-party vendors who perform payment processing, data analysis, email delivery, and hosting services.
• For Legal Compliance: When required to comply with law enforcement, court orders, or regulations.

4. DATA SECURITY

We implement administrative, technical, and physical security measures to protect your personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. COOKIES & TRACKING

We use cookies, web beacons, and similar tracking technologies to analyze trends, administer the website, track users' movements around the site, and gather demographic information about our user base. You can control the use of cookies at the individual browser level.

6. YOUR RIGHTS & CHOICES

Depending on your jurisdiction, you may have rights to access, correct, delete, or limit the use of your personal data. You can exercise these rights by updating your account settings or by contacting our data protection representative at the email address provided below.

7. THIRD-PARTY SERVICES

Our platform contains links to external sites that are not operated by us. We advise you to review the privacy policies of any third-party websites or services you visit, as we have no control over and assume no responsibility for their content or privacy practices.

8. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Revised" date at the top of the policy. You are advised to review this policy periodically for changes.

9. CONTACT US

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:
+447398445783
ENTRYZA LTD
info@thentryza.com

10. ACCOUNT DELETION & DATA REQUEST

In accordance with app store data safety requirements, you have the right to request the deletion of your account and associated personal information.

To request that your account be deleted, you can use any of the following methods:

• In-App Deletion: If you are logged in, you can request account deletion directly from the mobile app settings.
• Email Request: Send an email from your registered email address to info@thentryza.com with the subject line "Account Deletion Request". Please include your full name and the email address associated with your account.

Upon receiving and verifying your request, we will permanently delete your account and associated data (including profile details and active tickets) from our active databases within 30 days. Please note that transactional history details may be archived securely for a statutory period where required by tax or financial record-keeping laws.